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Electricity Access

Guidelines

Access Arrangement Information Guidelines

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Gas Access

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Rail Access

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Arc Infrastructure

The Pilbara Infrastructure Pty Ltd

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Alternative Electricity Services

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On 16 April 2024, the State Government of Western Australia passed legislation to regulate the provision of Alternative Electricity Services (AES).
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Customer Protection
Energy performance data

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Code of Conduct for the Supply of Electricity to Small Use Customers

2024 Electricity Code review

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Compendium of Gas Licence Obligations

2023 Gas Compendium review

2019 Gas Compendium review

Gas Marketing Code of Conduct

2025 Gas Code review

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Gas Marketing Code Consultative Committee

Water Services Code of Conduct (Customer Service Standards)

2023 Water Code review

2018 Water Code review

Water Code Consultative Committee

Switched On: Energy consumers' guide

On Tap: Water consumers' guide
Licensing
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2019 water licence review

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2020 gas licence review
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Wholesale Electricity Market

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Limit Advice and Constraint Equations Review

Synergy's Regulatory Scheme

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The ERA is Western Australia's independent economic regulator. We aim to ensure the delivery of water, electricity, gas and rail services in Western Australia is in the long-term interest of consumers.

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