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Alternative Electricity Services

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On 16 April 2024, the State Government of Western Australia passed legislation to regulate the provision of Alternative Electricity Services (AES).
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Customer Protection
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Code of Conduct for the Supply of Electricity to Small Use Customers

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2019 Gas Compendium review

Gas Marketing Code of Conduct

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Water Services Code of Conduct (Customer Service Standards)

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Switched On: Energy consumers' guide

On Tap: Water consumers' guide
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The ERA is Western Australia's independent economic regulator. We aim to ensure the delivery of water, electricity, gas and rail services in Western Australia is in the long-term interest of consumers.

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